Application of European Union law to hotel and restaurant business in the Republic of Serbia

Tucović Miloš (Akademija za hotelijerstvo, turizam i velnes, Beograd), dr.milos.tucovic@gmail.com

European Union (EU) standards and regulations are the foundation of a successful hotel and restaurant business. Properly defined regulations ensure cost control, while standards guarantee uniform quality of service. EU hotel and restaurant standards are a key mechanism for ensuring high‐quality service, food safety, and consumer protection. Through strict regulations, categorisations and certifications, the EU guarantees a uniform customer experience and sustainable business across its market. To become compliant with EU standards in the hotel and restaurant industry, Serbia needs to transpose EU regulations and ensure their full implementation. This implies that the competent authorities carry out inspection and supervision, as well as that the necessary laboratories are in place. It is also necessary to ensure that food business operators (i.e., everyone who produces, processes, or distributes food or is otherwise involved in the chain) are well‐trained and aware of their responsibilities. Standards in the hotel and restaurant industry in the EU are not defined by a single universal law. They are a combination of binding regulations (e.g., food safety), voluntary standards (ISO), and industry classifications (star ratings for hotels). Hospitality establishments (hotels and restaurants) that apply professional standards achieve stable, profitable, and long‐term business.

Keywords: EU law, standards, hotel industry, restaurant industry, guide, system