UDC 005.591.4:351.076(497.11)
Biblid: 1451-3188, 20 (2021)
Vol. 20, No 76, pp. 31-42
DOI: https://doi.org/10.18485/iipe_ez.2021.20.76.2

Оriginal article
Received: 23 May 2021
Accepted: 01 Oct 2021


NOVAKOVIĆ Marko (Viši naučni saradnik, Institut za međunarodnu politiku i privredu, Beograd), marko@diplomacy.bg.ac.rs

The administration is an inherent part of every state and its necessary element. In the same way that states differ in their political systems or levels of democracy, their administrations differ in their efficiency and level of development. Despite those differences (or because of them), a lot can be learned from the experiences of other administrations. Those experiences and good practices can be used as a direction for improvement and ultimately implemented in other administrations. However, it is of utmost importance to take into consideration the particular characteristics of the implementing state during the implementation process. When the characteristics of the administration where best practices are implemented are similar to those of the administration from which best practices are taken, it is only natural that the solution will be similar. However, this similarity should be exclusively an outcome of the thorough analysis and should not be taken for granted. In this paper, the author will point out the importance and potential of the EUPAN network for the Republic of Serbia, as well as the quality management system for public administration institutions - CAF. The research behind this article was conducted with the aim of assessing the best avenues for public administration reform (PAR) in Serbia and to investigate whether and to what extent membership in the EUPAN and application of the CAF as a tool might be beneficial for the PAR.

Keywords: EUPAN, CAF, Serbia, good practice